On the other hand, 40 percent of IT support Manager, which employees themselves have incorporated into the entire system, believe that is respected when using the RMM tools too much on the technology and this out of sight of customers. The survey brought discontent with many RMM systems of days, especially due to the time-consuming training and complex implementation and configuration”, so Doug Wilson, responsible manager as a General for GFI Max in my discussions with MSPs primarily always comes back to the expression that overloaded systems are in fact counterproductive. With them not the desired added value can be provided customers”, says Wilson. Such bloatware’, so my increased knowledge, proves to be for service providers as a bad investment, especially with RMM systems. An RMM solution is ready for use, not in up to ten minutes are”little chance that MSPs every day use it as a productivity solution, Wilson performs. Therefore GFI MAX continues to focus on a simpler, less complex real-time monitoring. We have reasoned on remote maintenance, inventory tracking, and with its own branding Customer reports that are easy to implement. The acceptance is this significantly increased by MSPs.” The full study is available for download here: documents/max_survey.pdf.
About GFI Software and GFI MAX GFI MAX is a user-friendly and affordable solution for IT support providers, value added resellers (VARs) and managed services providers (MSPs), which is easier and less expensive to serve customers. The remote monitoring and management (RMM) includes monitoring and management of servers, workstations and networks, as well as inventory tracking, customer reports and ways to remote access with GFI MAX. GFI Software provides a comprehensive range of network security, content security, and communication solutions from a single source as a leading manufacturer of software to enable a smooth operation of network administrators. With its award-winning technology, a consistent pricing strategy and the orientation on the needs of small and medium-sized enterprises meet GFI highest demands on Business continuity and productivity on a global scale. The software specialist is represented with offices in the United States, Malta, England, Scotland, Austria, Romania, Hong Kong and Australia and served more than 200,000 installations worldwide. GFI sells its solutions through a worldwide network of over 10,000 channel partners and is a Microsoft Gold Certified partner. For more information about GFI are available under:.
All listed products and company names may be the trademarks of their respective owners. More information: David Kelleher GFI Software GFI House San Andrea Street San Gwann SGN 1612 / Malta phone: + 356 22 05 20 00 fax: + 356 21 38 24 19 email: press contact: COMAGO communication. Marketing. Organization Helmut Lacey Wiesenstrasse 55 14612 Falcon Lake Germany / Germany phone: + 49 33 22 84 06 52 fax: + 49 33 22 84 06 53 E-mail: Internet: