Month: October 2015
Developing Good Business Leadership
The reality of this shows an uncertain business scenario. This is the turbulence that has affected many companies, demand for new management changes to go ahead, leading many to change their management style, and not just relying on their experience, but have had to update the knowledge required to be competitive, however, have found some weaknesses that are manifested in management, that should be corrected once, if you really want to have managerial leadership, proactive, strategists, to ensure the business sector country participation necessary to ensure productivity, benefits were identified as major weaknesses: Lack of motivation, persuasion toward subordinates towards the achievement of individual and group goals, geared only to mass production for profitability and earnings neglecting quality of products and services offered.
No career plans to advance the organization’s hierarchy, with the centralized leadership. Communication failures it is not considered the opinions of subordinates in managerial decision making, creating resentment and little motivation to the organizational culture. Absence of a proactive management leadership, strategist, visionary, participative, creative, which lacks modern management skills. Little interest managerial leader to learn about other cultures and languages so as to project to these companies to new markets global trend. Failures in self-knowledge by the leader as well as personal growth tools that allow you to interact with different people and improve its communication for negotiation. Low salary packages for professionals in managerial and supervisory positions, making the hiring people with little experience and training. Rapport with the dynamic effect of the use of the opportunities globalization, new economic openings.
Definitely, with this range of weaknesses, the necessary changes needed to give way to strengths, a new management leadership, allowing proactively cope with cultural diversity and to the globalization of markets and societies to be effective in all environments in addition to knowing how to interpret and act on the effects of contingency variables, state intervention, for example, but in the case of Venezuela, where there is an interest of the current government to institute a socialist who has never lived the country. This generated turbulence should be dealt with by actions, developing entrepreneurial programs that allow businesses to operate effectively.
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To do a better job to support your customers, you need a system to collect information about them and how they feel about their products and services. One of the best ways to do this is through the use of questionnaires on a regular basis. Ask questions like: Why buy from us? How well does it meet your needs? How can we improve what we are doing? What we do not do what we would like do? How do you feel valuable about us? What is valuable about our competitors? You can ask these questions through a questionnaire sent by mail, e-mail, or by having one of his employees called. Besides the obvious usefulness of knowing the answers, you get some bonuses as well. First, its customers will be delighted that the trouble to find out what they want. Second, you will learn about specific problems that might cause you to lose. You'll get ideas for their products or services and you will find some valuable information about your competition. When you know you've lost a customer, try to bring back through an interview.
If you do not get back, at least you can get valuable information that will help prevent you from losing additional customers. But first you have to figure out why they stopped doing business with you. And the way to do this is by asking questions like: Was it a question of price or quality? It was a best offer from our competitors? Was the inadequate response? If not kept promises? Were there any unresolved complaints? Was the general dissatisfaction? If you are sending a questionnaire by mail or telephone interviews with them always use open questions that require an active response. Use questions that begin with What? When? Where? Who? What? How? You will find that open-ended questions help to reduce the number and specify his reasons for leaving.
The Venezuelan SMEs suffer a great lack of information, knowledge, know-how, education, upgrade, which are needed to know more, learn to be updated on the progress of management science and tools. We also have to take into account that SMEs are important actors in relation to competitiveness in any country in the world, as stated by the Swiss Sthephen Schmidheiny, however, as we mentioned, is much neglected in their operation and this leads to barriers for optimal performance, as we reaffirm: difficulties in accessing bank credit, suppliers, government, technology, resources of all kinds. These needs appear repeatedly in the nine problem areas that truncates the high competitiveness. This reality must be faced by the policy, business owners, to have a management that generate the changes required to ensure they can participate in a competitive and encouraged towards the conquest and retention goals established markets. Areas to be considered are discussed below briefly the main areas that are considered the cause of the incompetence of the majority of Venezuelan industries: Access to credit: the Venezuelan banking offers few alternatives for financing access providers: Providers Venezuelans are scarce and therefore the SMEs are considered insufficient.
Tax Issues: In addition to the absence of fiscal stimulus by the state there is a high tax capacity. Bureaucracy: There is no center to support the SMEs to streamline their paperwork. Utilities: The absence of excellent service and high cost of existing ones. Unfair competition and unlawful customs: Obsolescence of the Customs Act and qualified human resources information and communication access: Universities are not engineers or managers for SMEs. Social burden: The labor costs are huge files. No proprietary technology, developed and competitive. Obsolete technology, non-automated. Given this evidence, we suggest that the SME management also relies on all issues pertaining to total quality, which is a strategy to ensure long-term survival, growth and profitability of an organization to improve its competitiveness by: ensuring ongoing customer satisfaction and the elimination of all types of waste, something that too much emphasis on the specialty program Graduate.
This has already shown the program to through courses, workshops that encourage the active participation of all staff, under new leadership styles, being an effective strategy that properly applied, meets the need to process the products, services, processes, structures and corporate culture to ensure its future. To all this must be taken into account, to be SMEs, our interest, prepared with a global approach, ie to expand into international markets and not only in regional or national markets. It might be good at the local level is not enough, to survive in the competitive world need to be on the world stage. Before this reality, the management must bear in mind also that: 1.-The quality is determined by the client: 2.-It is the customer who rates the quality of the product or service being offered, hence the quality should not be taken absolute or scientific value, but a relative value, depending on the client. It is necessary to accurately identify the changing needs and customer expectations and their degree of satisfaction with products and services company and the competition. Consider, that customer expectations are given in terms of quality of product or service, timely delivery, quality of care, reasonable costs and safety.
New POS system for the Federal Garden Show 2011 that 2011, short is approaching Bundesgartenschau BuGa 2011, which will take place from April 15 to October 16 in Koblenz and a whole region is waiting eagerly on this event. For the town of Koblenz, the prestigious event in every way is a win. Logically, that thousands of additional guests from home and abroad also the restaurateurs from across the region are looking forward to the event. Because more than usual are visitors populate the Cafes and restaurants and should provide good sales. Not just a question of beautiful weather, but especially also the organization is whether this will succeed in the individual plants. Certainly, the seasonal workers are already posted and available.
Are but also the POS systems on the State of the art and the onslaught of several months grown? Has come the PosBill GmbH something special up all restaurateurs who want to deny this, and not only with pad and pencil to the guests send their service personnel. As a leading provider in the area POS systems want to 2011 offering special all customers in Koblenz and within a radius of 50 km two top sellers as BuGa, which leaves no wish unfulfilled. With maximum touch”including POS software and thermal printers can differentiate Treasurer technically definitely now all restaurants themselves of takeaways. Not only because of the appealing design. Whether space or table plans, open and clear illustrations or invoice split features textured.
With this Einzelplatzbundle of PosBill each restaurateur brings its checkout system on the amount of time and can still significantly improve efficiency in his settlement. “Specialist offers that is still not enough, POS systems with compact checkout fanless” mobile with PosBill “and Thermobondrucker a Funkbundle of class. The handset communicates wirelessly with the maximum that can send even birthday greetings or advertising mails to loyal customers and generating price lists for a variety of occasions. Say a Jack of all trades. And the best part of two bundles: the simple Ease of use. So computer rings become enthusiastic users team also PosBill with his worldwide experience in the fund sector provides for hotels and restaurants. Because the complete applications are preinstalled and must be commissioned just yet. It’s not easier. To make tasty this offer also apparently still unbedarftesten restaurant owned by the PosBill GmbH came up with still a goodie. You just bought a 1950’s packaging unit Bon roles in the net 59,50 EUR. Whether the fruit? Yes, why not, because finally you can save. Easy BuGa2011 ‘ add the order and you are doing. And everyone wants to be eventually.