Month: January 2015
Information Day At The Sheraton Congress Hotel: Sure Control Processes
APSEC introduction to GRC-governance, risk and compliance “, short GRC, the concepts of trend are the par excellence for successful corporate management. What it is exactly and what are the opportunities for companies, which introduces (apsec) hotel applied security GmbH on an information day on 27 October at the Frankfurt Sheraton Congress. Stockstadt, 5th October 2010-four lectures highlight the breadth of the extensive topic area. The opening makes apsec managing director Frank Schlottke, the GRC as the transfer of the principle of the respectable Merchant”into the 21st century represents. He calls attention to safe processes as management task and shows how trouble-free connections of people, data, and processes are the basis of successful business management. Chartered Accountants Wieland Kirch Schomerus and Partner GmbH is the question, how careful revision of process enhanced risk management. Stresses that it is for the control of risks on the appropriate precautionary IT Auditor Markus role of Commerzbank AG.
His presentation focuses on adequate protection mechanisms as well as organisational data protection issues. In the last presentation of the day, Dr. Michael Teschner EMC/RSA will not introduce ways how GRC processes in companies IT based automated, harmonise. He provides examples of companies the control platform RSA Archer”before. At the end of the event, the participants will find the opportunity to share their newfound knowledge with each other. “Get together” with buffet and drinks offers best opportunities to successful networking. We are pleased to have won high-profile speakers who understand and practice can prepare an important topic from the different angles us”, explains Dr.
Volker Scheidemann, Marketingleiterbei applied security GmbH. He is convinced of the high information value of the event: successful corporate governance is created by the interaction of operational Processes and the proper control of risks. We show examples of this and offer possible solutions.” Event press contact for more information see Tobias Low main view Agency for public relations Wilhelmshoher Strasse 35 60389 Frankfurt phone 0 69 / 40 56 29 54 company contact: Margit Breitenbach applied security GmbH Industriestrasse 16 63811 Stockstadt am Main Tel. 0 60 27 / 40 67 0 apsec knowledge protects. Knowledge is the decisive success factor of an enterprise. We develop solutions that make your IT world safe for you. APSEC offers knowledge. Their requirements to the encryption, the data leakage prevention or applying digital signatures are our experienced specialists in good hands. APSEC works for you. We offer a complete package from the software development process consulting to support with a single purpose of your satisfaction.
I Factory Receives Order
The Internet portal of the free press freiepresse.de will be revised in collaboration with i factory Leipzig Internet Agency. Leipzig, October 4, 2010 recently the Leipzig Internet Agency was awarded the contract for the creation of a design for the Internet portal freiepresse.de. Aim of the relaunch is a modern target group-oriented structure of the new Web site. This layout templates and templates are created in coordination with the client. Finally, a new style guide will be developed for the free press, which includes all end.
Modern Web elements be taken into account in the revision of the online platform along with a modern and user friendly design. This includes the mapping of activities of the free press in social networks such as Facebook, Twitter, and social bookmarks. In the future, presents its readers also accessible online portal and search engine optimized. Reached via the free press the biggest East German regional daily newspaper free press with its 19 local editions daily 713,000 readers with a sold circulation of 286,000 copies in South West Saxony. The free press from its modern side will present its Internet portal freiepresse.de. In addition to current news from the region of South-West Saxony, messages from all over Germany and the world, as well as commercial value information on different topics, a comprehensive range of services will be available online users of a free press. The online service reached 260,000 monthly unique users and 800,000 visits with an average of 7.5 million Pageimpresssions *.
* AGOF internet facts 2010-II, IVW 2010 about the i-fabrik GmbH which is i factory owner-managed Internet Agency with headquarters in Leipzig. It is since 2000 and is provided by Director Gotz Schlegel. He is assisted by a competent team of management, graphics, and programming. With well-founded specialist knowledge, the i factory especially in the areas of business scores real estate, hospitals, administrations and press. The Agency offers individual Internet service customers throughout central Germany. Whether Web design, database application or online trading target is always to find the optimum, barrier free solution and bringing reliability to the point.
USECON presented, how customer experience can be controlled on October 21, 2010 invites the Vienna-based international consulting company USECON user experience Club and presents what lies behind the concept of the “experience management” and what methods and tools there are to the measurement of experience, the participants. A case study of the A1 Telekom demonstrated Austria, implemented in practice as the subject can be and what are the benefits of experience management. What’s behind the concepts? Concepts like user experience, service experience and customer experience are omnipresent. But what’s behind it and what makes it a company specifically? USECON introduces the different concepts, explains how they work together and shows that experience management optimizes the overall experience of the customers in the handling of products and services. This significantly affects sustainable, emotional loyalty. Both user experience as well as customer experience are therefore fundamental, important elements of corporate strategy and are essential for a customer-focused organization.
Experience can be measured? The strategic components of user experience and customer experience are measurable, which in turn means that experience is not only controllable, but above all optimized! USECON presents where they prefer would jump off and where the greatest potential for innovation in terms of the design of the dialog with the customers methods and tools to the measurability during the event, for example, to find out what process points customers feel comfortable. Case A1 Telekom Austria customers always in focus: how exciting user experience and customer experience in practice are and how companies benefit may, presented a case study of the A1 Telekom Austria. The program offers participants a varied programme around it the experience management, which the following specific topics includes: experience? User experience? Customer experience? Service experience? -Just buzz words sustainable approaches? De-constructing user experience and customer experience How user – and customer experience work and can be designed Tooltime! The what why how why”measuring tool presentation for the analysis of customer needs, user experience and customer experience in the real world! Guest lecture by A1 Telekom Austria (Markus Mayer, A1 Telekom Austria, customer experience & operations research) and what’s next? Developments and trends in the fields of customer experience analysis and design fundamentals USECON user experience Club: theme: experience management customer experiences plan, analyze, and design date: Thursday, October 21, 2010 time: 17:30-20:00 location: USECON the usability consultants GmbH Businesspark MARXIMUM Modecenterstrasse 17 / object 2, 1110 Vienna, Austria information, programme and registration at. Organizational questions regarding the user experience (UX) Club is for Mrs Kerstin Meister under + 43 1 743 54 51-415 or under available. Content questions are very fond of Mr Mag. Michael Bechinie answered under + 43 1 743 54 51 402 or see.
For press inquiries, please contact woman likes. Raphaela ch. Muller under + 43 1 743 54 51-102 or see. About USECON USECON is an internationally and Vienna-based consulting firm that specializes in consulting services for all activities in the context of the user-oriented design of interactive systems. Activities are the “3Us” at the heart of USECON: usability (simple usability complex systems/technologies), user experience (the holistic, emotional experience of the user) and user interface design (conception, strategy, analysis, prototyping). founded in 2001 as a spin-off of the research center of CURE guaranteed USECON scientifically based methods in combination with the latest technology and has an experience of more than 300 projects with over 200 clients from various industries. of the USECON user experience Club USECON user experience (UX) Club regularly takes place and offers comprehensive information, lectures, practical examples on the topics of usability, user experience and user interface design.
However, the American historiografia, says in them that the culture resultant politics of the batllismo was, in the Latin American context, the precocious and successful example of social modernization and politics. Batllismo (1903? 1933) (1942 – 1958) was the transistion project that it made possible that Uruguay surpassed, through established structural reformularizations in liberalism, the colonial politician-ideological inheritance. Its study it allows in them to verify the effect of a type of implantation, cautious and gradual, of a reformist iderio and a culture politics marked for the rationality and precaution, that it prefers to follow ahead. MEXICO: The JUAREZ WORKMANSHIP, IN the LINES OF DEFERRED PAYMENT AND MELCHIOR OCAMPO the scene of Mexico was of most complicated since its independence and the processes of creation of a state, simply the effective order was swaying. In 1853, the country was each cracked time more enters the hostile parties (conservatives versus Liberal), with great risks of disintegration of its territory. The president of the years of 1850, Sant? Anna tried to pacify the sides, also making innumerable concessions to the church, where it reintegrated the Jesuits and it revoked the 1833 law that civil justice suppressed the confirmation of the monsticos votes ahead. But, if its attitudes had intention of being conciliatory, had finished for spoiling, why these measures had discontented liberal and the military officers of the south.
Under the command of Villareal, a revolution ascended to palco of trams of the country. The intentions were the destitution of Sant? Anna, election of a provisory president for representatives indicated for the commander-head of the revolutionary army and a new constitution. The manifesto gained force and support of a figure that would come to be important, Igncio Comonfort and of its great apoiador of the south, Juan Alvarez. In 1855, not resisting the pressures of a possible revolution, Sant? Anna runs away to the exile and far attends of the ascension of Juan Alvarez the presidential power.
The arcade also catches other revolts. North-eastern with the bahian plot and the revolution of 1817. The Arcadismo catches separatistas revolts, catches the independence of Brazil. this period of revolts was not to toa. The arcadismo it brought a thematic neoclssica and buclica making correlation of Minas Gerais with old Greece, but also it brought iluministas and revolutionary ideals. Arcadistas, generally children of rich large estate owners, came of Coimbra, and even of France, they brought these iluministas ideals.
Libertarian of the revolution French, antimonarchical, republican and separatistas ideals. this even though brought rebulio to the colony in the period of the arrival of the monarchy, in 1808. Then this was the last phase of Brazilian literature in the colonial age. The one that helped to place end to the domain of the metropolis. The intention of the project is exactly this. To count to literature through history and history through literature.
We know that literature is a rich source of information of one determined time for the historian. It counts the customs, the events, the context. literature is the first resource of the historian to reconstruct the past. To apply this in classroom is guarantee of interest for the students. They discover the pleasure in the reading, combat the illiteracy, also discover the pleasure for the writing, start to have an interaction with the language. She not only discovers, of dynamic form and to transdisciplinar, its historical roots through what she said herself at the time of the colony, but also the customs that if would become the identity of Brazil that is today. It is also a discovery of the origin of the Brazilian language, the understanding of this metamorphosis of the Portuguese in Brazil. It is a contextualizao without definition, without limits, that much knowledge produces, mainly for vestibulando. Brazilian history can yes be counted in classroom through literature. It is necessary to show the pupils for whom everything is history, what literature can be.
Far from intending to establish some type of rusga e, recognizing, anticipatedly, the undisputed importance of the Sudanese people or the iorubano group in Brazilian history, this project considers a reflection the narrative of the peoples in the history of Brazil. The target of this project is to make with that the people see as the society was and still it is cruel with the black people and to remember that during some years this cruelty remained as being something ' ' correto' ' of diverse forms these people had suffered and suffer until today since punishment until the elimination of its cultures. 5 THEORETICAL RECITAL Throughout centuries XVI, XVII, XVIII and XIX, the Africans had been removed the force of its country, brought for dutches, Spaniard, Danish, English and Portuguese, until the year of 1600. At this time five million enslaved Africans had been brought for Brazil who had in such a way lost its identity, and that today he becomes Brazil the second bigger black nation of the world. The settling in Brazil contributed for the process of miscegenation of the country. They join Portuguese, African indians and slaves, but the African people, the biggest population of this mixture that was enslaved arriving here in result of it I traffic person who trades slaves. The Brazilian economy in the colonial period (1500-1889) was escravista and was longest of history, with the duration of four centuries.
With this millions of Africans and its descendants they had influenced and they characterized the Brazilian society. However, the great population of Africans, after the abolition, was lost, the edge of the society to who, culturally, gave to its contribution, leaving for us its influences cultural. The Brazilian elite tried to import the European culture and to ignore the African culture, Davis (2000). It enters many afro-Brazilians in such a way they had resisted and they preserved the traditions and customs are of the domination structure. .
Legal certainty is many company bosses objective, but also environmental protection and added responsibility are important concerns. Or they want to increase the motivation of the employees, because they like to work with a pioneer in environmental protection. Heinrich Mosler, the owner of a roofing company, customer discussions had made it clear, clients want environmental information about the workshop and its products. And since Heinrich Mosler was also President of the Chamber of crafts for middle Franconia, the environmentally conscious businesses in craft and commercial quality composite formed this conclusion in 1997 of the QuB. (www.quh.de) that has what activities now, for example, the mentioned joinery concretely done? She decided to participate in the QuB. In the context of such participation, she reduced the commercial waste through a systematic value separation.
The demand for polyurethane foam has been reduced by alternative sealing techniques in the construction of the window; the company teamed up on the Return system PDR for PU-foams on. The quantity of sludge was reduced by prior to painting the doors and Windows are carefully cleaned. And it was switched to water-based paints. Environmental management, it comes to improve the environmental impact of an organization, to reduce so negative environmental impacts and to enhance positive environmental effects, explains Dr. King-Hoffmann. Before that concrete measures can be taken, taking stock of the actual state is necessary.
It must determine those parts of activities, products and services, the environmental impact. This stocktaking of environmental aspects must be adapted to the individual conditions of the respective operation: the company in a residential, mixed or industrial zone stands? What materials are used for what purposes? What laws and regulations apply to the industry or the unions? Just for example, I wonder what legal rules to be observed, can the legal conformity of the Company judge. The mentioned chemical company, the one about a year to the wants to build, has inventory now completed, now defects are processed.
Series: The Customer Touch Point Management (part 2)
The process of customer point of contact management In the management of the customer contact point chronologically all the contact points are considered together with the staff, considered a customer during a purchase process or in the course of which use relationship has or might have, from the point of view of the customer. This lists the critical events as well as the positive events, the him there at the moment of truth ‘ could happen or happen in the worst case. Finally is measured using the customer, optimized and further refined. In all of this are not only the primary and resale, but also the behavior of Word of mouth and recommendation willingness in the focus. Because who is not now recommended, might tomorrow and day after tomorrow dead. The management of point of customer contact process consists of four steps: 1 the analysis in this step involves gathering the relevant contact points, the understanding of the processes and documenting the actual situation. These questions can be: Which customers how often occur where and on what occasions with what employees in the company contact? What experience the customer there? What are the processes at each point? Are they self centered or designed from customer point of view? They correspond to the natural behavior of the customer? Are they cross-Department co-ordinated? Are they brand compliant staged? Live, which promise brand and company staff as well? And how does all of this customer? What’s good? What have to go? What needs to be done differently or better in the future? And what has prevented us so far to do so? Is word of mouth and referral potential there a? Who are the range most powerful and most influential referrers? What offers are actually recommended? Where do not recommend strongly? The contact points, favored the customer? Which action stems from his point of view? What could strengthen the business relationship? And lurking where depopulation risks? How do we know this? Is there a Early warning system? 2.